Contact Us
We are here for you 24 hours a day, 7 days a week. Reach out to our team at HH Helpline to learn about our treatment programs or begin the admissions process.
Get in Touch with Our Team
Whether you are ready to begin treatment, have questions about our programs, or need support for a loved one, the team at HH Helpline is ready to help. Our treatment center in San Francisco is open around the clock.
Address
388 Brannan St
San Francisco, CA 94107
Hours of Operation
24 Hours a Day, 7 Days a Week
365 Days a Year
Department Contacts
Admissions Department
For new patient inquiries, insurance verification, and intake scheduling at our San Francisco facility.
Phone: (415) 625-7333
Email: [email protected]
Available 24/7
General Inquiries
Questions about our treatment programs, facility amenities, visiting hours, or general information about our center.
Phone: (415) 625-7333
Email: [email protected]
Mon–Sun, 24/7
Alumni Services
Aftercare support, alumni events, continuing care coordination, and relapse prevention resources for program graduates.
Phone: (415) 625-7333
Email: [email protected]
Mon–Fri, 8AM–6PM PT
Your Privacy Is Protected
HH Helpline is fully HIPAA-compliant. All communications with our facility, including phone calls, emails, and in-person consultations, are strictly confidential. Your personal health information is protected by federal law. We will never share your information without your written consent.
Our Location & Directions
HH Helpline's treatment center is located in the vibrant SoMa (South of Market) district of San Francisco, easily accessible from major highways, BART, and Muni transit lines.
HH Helpline Treatment Center
388 Brannan St
San Francisco, CA 94107
Phone: (415) 625-7333
Email: [email protected]
Hours: Open 24 hours, 7 days a week
Our facility is situated in the heart of the SoMa neighborhood, surrounded by a blend of residential and commercial areas. The location offers a balance of urban accessibility and the quiet, supportive atmosphere essential for recovery.
Driving Directions
From I-80 (Bay Bridge)
Take the I-80 West toward San Francisco. After crossing the Bay Bridge, take the 5th Street exit. Turn left on Bryant Street, then right on 3rd Street. Turn left on Brannan Street. Our facility is located at 388 Brannan St on the right side.
From I-280 (South)
Take I-280 North into San Francisco. Exit at 6th Street / Brannan Street. Merge onto Brannan Street heading east. Continue on Brannan Street for approximately 0.5 miles. Our treatment center is at 388 Brannan St on the left.
From SFO Airport
Take US-101 North toward San Francisco. Merge onto I-280 North. Exit at 6th Street / Brannan Street. Follow Brannan Street east to 388 Brannan St. The total drive from SFO is approximately 20–30 minutes depending on traffic.
Transportation & Parking
Parking Options
Our San Francisco facility offers convenient parking options for patients and visitors:
- ◆ On-site visitor parking — complimentary for patients and families
- ◆ Street metered parking — available along Brannan St and adjacent blocks
- ◆ Nearby parking garages — multiple options within a 2-block radius
Public Transit
HH Helpline is easily accessible by San Francisco public transportation:
- ◆ BART — Montgomery St or Embarcadero station (15-minute walk or short Muni ride)
- ◆ Muni Bus — Routes 10, 30, 45 stop within one block of our facility
- ◆ Muni T-Third Light Rail — 4th & Brannan stop, 3-minute walk
- ◆ Rideshare — Convenient drop-off directly at our entrance
Our Service Area
HH Helpline proudly serves individuals and families throughout the greater San Francisco Bay Area and beyond. Our treatment center welcomes patients from across California and neighboring states.
San Francisco
SoMa, Mission, Castro, Marina, Richmond, Sunset, Noe Valley, Pacific Heights, and all SF neighborhoods
East Bay
Oakland, Berkeley, Fremont, Hayward, Richmond, Concord, Walnut Creek, and surrounding communities
South Bay
San Jose, Palo Alto, Mountain View, Sunnyvale, Santa Clara, Cupertino, and the greater Silicon Valley area
Greater California
Sacramento, Marin County, Santa Rosa, Stockton, Modesto, and patients traveling from throughout California
Ready to Start Your Recovery?
Our admissions team at HH Helpline is available 24 hours a day, 7 days a week. Every conversation is confidential, and there is no obligation. Call us now to take the first step toward a healthier, substance-free life.
(415) 625-7333